“Working with Elite through the CFBE workshop was really interseting for me. The program helps learners to acquire the necessary competencies. As lecturer I’d like to inspire learners’s passion and equip them with the professional skills required and upgraded their knowledge in hotel emviroment especially in F&B Division.”

Nguyen Chau Toan My Duyen – CFBE
Training Development Manager – Windsor Management Corporation Group 

“The CHHE program provides in-depth knowledge and practical skills to housekeeping executives in the areas of human resources and housekeeping operations. The knowledge I acquired from the program has been applied in the daily operations. Effective management skills are being shared among my housekeeping managers.”

Chau Thi Kim Phuoc – CHHE
Deputy General Manager – Vinpearl Nha Trang Bay Resort & Villas

“The CHS program was excellent and very much an asset and next step in our Associates career advancement. The program helps to build the nine key skills and competencies for our supervisors. The training materials also serve as useful tools for our talent development and retention.”

Bui Tien Dat – CHS
Group Director of Human Resources – Dong Phuong Group

“I still remember the CRDE workshop that I attended few years ago hosted by Elite, it has given me more interesting information and skills in Rooms Management. With the mordern way of learning, we accomplished much more that expected.”

Tran Thi Thanh Tam – CRDE
Former Assistant DOR – Park Hyatt Saigon

“I am honored to be the first Vietnamese hotelier to earn the prestigious CHA designation by AHLEI. This is definitely one of my greatest achievements after 17 years of experience in the hospitality industry. I would strongly recommend Elite’s services and AHLEI’s professional certifications to hotel professionals.”

Nguyen Phuong Nam – CHA
General Manager – Apricot Hotel

“Revenue or Yield management is a very interesting module in revenue maximization of the property. I am able to learn basic theories and some tools and techniques to be able to do the hotel pricing, forecasting, budgeting in hotel business. Certified Hospitality Revenue Manager is fruitful module and I would recommend to any manager or who like to gain more knowledge about the revenue streams as.” 

Thai Phuoc Vu – CHRM, CRDE
Rooms Division Manager  - Novotel Saigon Center

“I had the pleasure of working with Elite, the sole representative of the American Hotel and Lodging Educational Institute in Vietnam, as a facilitator for the Certified Hospitality Sales Professional on July, 2012 at Saigontourist Holding Company’s headquarter.  The five-day intensive workshop provides the participants with comprehensive knowledge in effective Marketing, Sales, Revenue Management, Front Office, Interpersonal Skills, and Sales Management.  Having worked in three continents and more than 20 years of Sales & Marketing experience, I was honored to be invited as facilitator to bring best practices to the next generation of skilled and well-trained professionals in Vietnam.  I was extremely impressed with the Elite’s high level of commitment and dedicated professional team of coordinators, interpreters and administrators whose assistance and enthusiasm, was mirrored positively in the participants’ evaluation of the entire workshop. The e-mails I received personally from the participants following the event had reinstated their interest in Elite to hold more of such trainings.  I would certainly recommend and encourage organizations to utilize Elite renowned standard of services and expertise to train the organizations’ personnel that will subsequently result in achieving greater success in their fields.”

Hala Fakhri – CHSP
Sales & Marketing Trainer

“Working with Elite through the Trainer Development Program was my most excited experience in the training field.  It was my great honor facilitate the program at the Sunrise Nha Trang from April 14 – 19, 2013.  Participants from Sunrise Nha Trang, Novotel, Anna Mandara Nha Trang, Hòn Tằm, and Diamond Bay… brought together a wide range of knowledge and sharing.  I am particularly interesting in the instructor and study materials.  The materials help participants systematically organizing their knowledge in training and consolidate essential skills for being a successful departmental trainer.   Furthermore, Elite team is young and dynamic; they create a truly wonderful experience to working with.  I would recommend Elite and their programs to any hotels because of their commitments to quality training.  Hotels will benefit greatly in guest satisfaction by investing in human capital.

Tong Thi Nhi Ha – MBA, CHT
HR Director – New World Hotel Saigon

Working with Elite has met and exceeded my expectations: Elite possesses a dedicated professional team of trainers, interpreter, administrators who would go out of their way to assist participants in need throughout the entire workshop. Upon completion of the workshop, we received high performance evaluations from the participants who not only acquired best practice industry, and a rewarding active-learning experience, but also they were surprisingly pleased with the service-oriented culture from Elite team.  I would recommend Elite to organizations for training needs. Their commitment to quality and professionalism are second to none.

Rajat Chhabra – CHA
General Manager – Sunrise Nha Trang Hotel & Spa

“Working with Elite has met and exceeded my expectations. Elite possesses a dedicated professional team of trainers, interpreter, administrators who would go out of their way to assist participants in need throughout the entire workshop. I would recommend Elite to organizations for training needs. Their commitment to quality and professionalism are second to none.”

Hanh Do Thi My – CHSP
Former Director of Sales – Caravelle Saigon Hotel

“In order to excel in my career, I knew it was necessary to earn my position and leadership specific certification. Earning the CRDE, and later the CHA, is a proven testament to my commitment to my craft and to lifelong learning. I’m thankful for the opportunities that have presented themselves throughout my career and have no doubt they would not have been possible without my certifications.”

Randall Z. Williams – CHA, CRDE
Senior Resort Manager – Hyatt Windward Pointe

“I’d say it was probably the best thing I could have done for myself. What spurred me to do this was when I watched a teaching demonstration conducted by another CHE grad, Vinnie Rege, and I was totally blown away by his demo. I would say that I am totally committed to living and practicing writing great instructional objectives as well as utilizing the INTRO method in all my classes.”

Michael Cheng – CHE Director/Associate Professor
Culinology and Hospitality Management

“It makes no sense for Best Western or Starwood or Marriott to develop their own training programs for front desk associates or housekeepers or on topics like PCI compliance, when AHLEI provides the bases of these programs and each chain can customize or tweak them for their own needs. It’s much more cost effective for everyone.”