Hospitality Education Management – HOED
The Vietnam hospitality industry is demanding for professional education and training. Elite Hospitality Education is your winning partner. Our contemporary Best Practices and EI programs will assist in the development of a qualified workforce that is prepared to handle the challenges of today’s fast-changing hospitality industry. We strive to prepare hospitality human resources for career advancement and offer opportunities for professional growth and development. We aim to generate satisfied recur customers to provide a stable retainer base and sufficient profit for expansion and sustainability.
Commitment
Elite Hospitality Education exists to provide immediate and reliable technical assistance to local hospitality schools. We offer high quality solutions and results by providing prompt response and informed expertise.
Key to Success
- Marketing and Networking – getting the name out there “WOM”
- Responsiveness – Getting the right people for the right job
- Quality – Getting the job done right the first time
- Relationships – Developing loyal repeat customers
Professional Certification
From guestroom attendant to general manager, professional certification offered by EI is the lodging industry’s ultimate distinction of excellence. When you earn a certification, you benefit from
- Acknowledgement that you possess the skills and competencies required to succeed in the position you currently hold
- Tangible recognition for your high level of experience and knowledge in the area of certification
- Valuable opportunities for professional development and growth
Professional Development Program
The Professional Development Program developed by EI offers hospitality professionals a convenient and effective way to enhance their management skills and learn about the latest technology trends. This online suite of 25 professional development modules covers topics in the areas of leadership, human resources and technology within the hospitality industry. Each topic was chosen for its relevance to today’s hospitality professional. Each online workbook is designed to be completed in about one hour and is followed by a quiz. The Professional Development Program includes the following modules:
Leadership Series
- Branding
- Communication
- Building High-Performance Teams
- Motivation Through Leadership
- Conflict Management
- Continuous Improvement – Process and Tools
- Changing Nature of Leadership
- Managing Organizational Change
- Power and Empowerment
- Quality Service
- Time Management
Human Resources Series
- Discipline
- Evaluating and Coaching
- Hourly Employee Training Process
- Planning and Recruiting
- Selection
Technology Primer Series
- An Introduction to Hotel Systems
- Computer System Failure Contingency Planning
- e-Commerce: Frequently Asked Questions
- Food and Beverage Systems
- Hotel Technology Infrastructure
- Principles of Privacy
- Revenue Management
- Telecommunications in the Hospitality Industry
- The Fundamentals of System and Data Security